Educational Qualifications:
- Bachelor's degree in Accounting, Economics, and Statistics from the University of Jordan in 1989.
- Master's degree in Administrative Sciences/Marketing from the University of Jordan in 1995.
- Doctorate in Total Quality Management from the University of Western Sydney, Sydney, Australia in 2001.
- Postgraduate certificate in Technology Management with distinction from the University of Western Sydney, Australia.
- European Foundation for Quality Management (EFQM) Accredited Assessor Diploma, Brussels, Belgium.
- Advanced training program on Public Management and Governance in Singapore, Singapore Cooperation Program, Ministry of Foreign Affairs, Singapore.
- Advanced training program in Strategy Execution and Performance Management using Balanced Scorecards by Palladium Group, presented by Dr. Robert Kaplan & Dr. David Norton.
- Certified Assessor from the European Center for Total Quality Management (ECTQM), Britain.
Key Positions Held:
- Former Minister of Public Sector Development.
- Secretary-General of the Ministry of Labor.
- Executive Director for Public Sector Development and Acting Secretary-General of the Ministry of Public Sector Development.
- Director of the Center for Studies, Consultancy, and Community Service at Hashemite University.